Refund policy

REFUNDS, RETURNS & CANCELLATIONS

Due to the nature of our products we cannot accept any returns or requests refunds other than when the product is delivered to you in a damaged state. Sometimes your package can go on quite a journey to get to you and your packaging may get damaged, we will only perform refunds or exchanges where the product has reached you in a damaged condition.

You must store your bottles upright, bottles left on their side for extended periods of time will leak. Please check all your bottles for damage and contact us at orders@twistedbeastpoppers.com with your order number within 48 hours of receiving them if you have any issues.

Items not reported as damaged within 48 hours of being delivered will not be accepted for replacement or refund.